Get technical assistance with any DNF product.
DNF offers a flexible range of customer and technical support options. Products come standard with a 1-year parts and labor warranty. Our reliable and high availability products based on industry standards simplify support and integration. To ease IT integration, we offer a range flexible support options to suit your needs and budget. We have three defined tiers of service; for customized service solutions please contact your DNF representative.
PARTS & LABOR
DNF's standard parts and labor warranty offers fast and convenient part replacement from our manufacturing center in Hayward, California. With our efficient RMA process you will be back up and running in no time.
PHONE-BASED TECHNICAL ASSISTANCE & SUPPORT
Our knowledgeable technicians are available 7-6 Pacific Standard Time at 510.265.1122 x211 to answer your questions. Or send an email to Support Department and we will answer your questions within one business day.
NEXT BUSINESS DAY ON-SITE
With our next business day support, our technicians are available by phone during your business hours, and are on hand to provide on-site support when you need it. Please contact your DNF representative for more details.
FOUR HOUR RESPONSE ON-SITE
DNF's premium on-site warranty services offer 24/7 technical support, and four hour response time service in major metropolitan areas. Please contact your DNF representative for more details.
DNF's coverage for international customers varies by geographic region, please contact DNF for options and availability in your region.
Input an estimate of the amount of storage you will need. Your available storage capacity will decrease depending on the RAID level you choose. Do not include hot spares in your raw storage calculation.
Input the amount of data you currently have in use. This will be used to generate an estimate on the number of disks you will need for this amount of available storage, after accounting for the RAID level.